Terms and Conditions

Welcome to TowelEase. These Terms and Conditions govern your use of our website (www.towelease.com.au) and the purchase of our beach towel products. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Use Of Our Website

You agree to use www.towelease.com.au for lawful purposes only. You must not engage in any behavior that could harm, disable, overburden, or impair the website or interfere with any other user’s access.

2. PRODUCTS AND AVAILABILITY

We specialize in high-quality beach towels, including our signature pocket towels. All products and prices are subject to availability and may be changed or discontinued at any time without notice.

• We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occur.
   
• Colors and patterns may appear slightly different due to screen settings or photography.
   

3. ORDERS AND PAYMENTS

By placing an order through our website, you confirm that:

• All information you provide is accurate and complete.
   
• You are authorized to use the payment method provided.
   
• Payment must be completed at checkout. We accept all major credit cards and secure payment options.
   

We reserve the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or pricing errors.

4. SHIPPING AND DELIVERY

We ship to locations as listed on our Shipping Policy page. Delivery times are estimated and may vary based on location and external factors. Towelease is not responsible for delays caused by carriers or customs.

5. RETURNS AND REFUNDS

We want you to love your towel! If you're not satisfied, please refer to our Return and Refund Policy for full details. Generally:

• You have 30 days to return items.
   
• Items must be unused, unwashed, and in original packaging.
   
• Custom or final-sale items are not be eligible for return.
   

6. Intellectual Property

All content on **www.towelease.com.au**—including logos, images, text, and product designs—is the property of Towelease and protected by copyright and trademark laws. You may not copy, distribute, or use our content without written permission.

7. PROMOTIONS AND DISCOUNTS

Occasionally, we offer promotional discounts or exclusive offers (e.g., 5% off for first-time subscribers). These are subject to specific terms and may change or expire without notice.

8. LIMITATIONS AND LIABILITY

To the fullest extent permitted by law, Towelease shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Towelease, its employees, partners, and affiliates from any claims or demands arising from your misuse of the website or violation of these Terms.

10. GOVERNING LAWS

These Terms are governed by the laws of Queensland/ Australia. Any disputes shall be resolved in the courts of Queensland, subject to jurisdiction.

11. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these Terms at any time. Changes will be effective once posted. Continued use of the website after updates constitutes your agreement to the revised Terms.

12. CONTACT US

If you have any questions, please reach out to us:

Towelease Customer Support
📧 Email: support@towelease.com.au
🌐 Website: www.towelease.com.au